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HP 3y Next Business Day Response Onsite Customer Self Replace OptionRPOS HW Supp
SKU
U8CC9E
£59.76
£49.80
In stock
3y Next Business Day Response Onsite Customer Self Replace OptionRPOS HW Supp
- Remote problem diagnosis and support
- Onsite hardware support
- Faster tech support
- Materials, parts, and return shipping included
- Coverage includes up to 6 POS peripherals
- Escalation management
- Access to electronic support information
Category: HP
| SKU | U8CC9E |
|---|---|
| Manufacturer | HP |
| Availability | Y |
| PDF URLs |
View PDF |
Support coverage for your entire POS solution
Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
We'll be there the next business day
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]
When hardware issues come up, the sooner you can get running again, the better. Our HP Onsite Solution Support[1] is specially designed for your HP Point of Sale products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| On-site support | Yes |
| Compatibility | OPTL CSR RPOS |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Onsite repair |
| Service method | Onsite repair |
| Response time | Next business day response |
| Place of service | Onsite |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | PC Solution |
| Additional information | Excludes external monitor |
| Technical details | |
| Number of years | 3 year(s) |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| On-site support | Yes |
| Compatibility | OPTL CSR RPOS |
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